Draft for review. The United States has no single federal privacy law, so this wording is written to the strictest commonly applicable state standard, principally California’s CCPA as amended by the CPRA. It has not yet completed a legal review, so it does not yet bind anyone.

Terms of service

These terms govern your organization’s use of Accolgo. Plain English throughout; the short version is that Accolgo surfaces signals and suggests conversations, and every decision about a person stays with your organization.

The service

Accolgo sends short check-ins to new starters, their managers and buddies for about the first six months of employment, reads the replies together, and prompts the manager when a supportive conversation would help. It is an early-warning and manager-support tool. It is not a performance-management system, an HR system of record, or a substitute for legal or professional advice.

Your responsibilities

Tell your people that Accolgo is in use and why, before their first check-in.
Use the signals supportively. The service is built on the promise that answers lead to conversations, not verdicts.
Keep your logins secure and remove members who leave.
Only add people to the service who are genuinely part of your onboarding.
Meet your own obligations to your workforce under the privacy law of your state, including any notice you are required to give at or before collection.

What Accolgo does not decide

Nothing in the service makes, or is intended to support, an employment decision on its own. A signal is a prompt for a conversation. Using it as evidence in a disciplinary, performance or termination process is outside what the product is built for and outside these terms.

Availability and change

We aim for the service to be available whenever your people are asked to check in, and we will tell you in advance of any change that materially reduces what the service does. Check-in links stay valid for fourteen days so a short outage never costs someone their response.

Ending it

You may stop using Accolgo at any time. On termination your data is deleted on the schedule set out in the retention policy, and you may ask for it sooner. We do not hold your data hostage to a renewal.

Governing law

These terms are governed by the law of the state in which your organization is established, and any dispute will be brought in the courts of that state, unless we agree otherwise in writing. There is no mandatory arbitration clause and no class-action waiver in these terms.